Effective Date: August 19, 2025
We want you to be satisfied with your purchase. If you are not entirely happy, we're here to help.
1. Returns
- You have 7 days from the date of delivery to return an item.
- To be eligible for a return, the item must be unused and in the same condition that you received it, with original packaging.
2. Refunds
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- If approved, your refund will be processed back to your original payment method within 7–10 business days.
3. Non-Refundable Items
- Downloadable software products
- Customized or special-order items
- Clearance or discounted items marked "final sale"
4. Return Shipping
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item sent.
To initiate a return, please contact us at [support@starthubtrading.com].